Technical Product Manager

Job details

Top Skills: Metrics definition Listening Negotiation Product roadmap Feature prioritization Data retrieval Stakeholder alignment Agile methodologies Relationship building
Suggested skill score: 290

Skills Breakdown

About OpsLevel
OpsLevel is the leading internal developer portal designed to help engineering teams build, ship, and maintain software better than ever. We believe that developer portals are the linchpin to a successful developer experience. With customers like Duolingo, Sotheby’s, Keller Williams, and Convoy, we know that the best businesses in the world prioritize a great developer experience in order to beat the competition.
We’re a team of folks who care deeply about the daily lives of developers. OpsLevelers live our company values on a daily basis and when we’re not heads-down on a project or collaborating in real-time over Zoom, we’re competing in trivia over lunch or sharing the latest fur baby photo in #pets-to-make-you-live-longer.
Our culture and values are very important and ground us in how we interact as one team:
Empathy – Think of others; think of your users
Growth Mindset – Get comfortable with being uncomfortable
Intellectual Honesty – The best solution is more important than anyone’s ego
Focus & Efficiency – Keep the main thing the main thing
We’re hiring for a “Technical Product Manager”.
The first part is that we’re looking for someone “technical”. You should have past experience shipping code in some capacity, either as a platform engineer or software developer. You don’t have to be an expert, but you’ve built up your craft in one or more areas around infrastructure, cloud, performance/scalability, CI/CD, observability, security/compliance, dev tooling and/or API design.
The second part is that we’re looking for a “product manager”. In this role, you’ll talk to customers, prioritize their problems, and work with engineers and designers to execute on simple and delightful solutions to those problems.
We recognize that it’s probably rare to find a “technical” individual who also has experience as a “product manager”. We’re biasing more towards finding technical individuals who can grow quickly and command the responsibilities of a PM.
Learn a ton about Platform Engineering and Developer Experience and leverage that knowledge to build great productRoutinely interact with our customers to identify their needs through interviews/feedback, data analysis, research, and attending sales / CS calls. Translate these customer needs into business cases, features, product requirements and roadmapsYou will manage multiple parallel projects and iterations alongside design and engineering, and ensure the delivery of feature releases that drive our core businessWhile working with our engineering and design teams, you can make tradeoffs between scope and user experience. You can apply intellectual honesty and clearly articulate your reasoning behind decisionsWork with marketing, sales, and customer success teams to launch new features to our customers and get more value in their hands

You care about developer experience and how to make developers happy and productive. The art of crafting developer tooling isn’t just a job to you; it’s a callingAs we wrote above, you have some background in or around platform engineering or software development. You don’t have to fling Terraform all day long, but your background equips you to solve cross-cutting problems in engineering organizations. You aim to provide leverage for engineering teamsYou have strong opinions on the term “Platform as a Product”.You communicate clearly and retain strong written communication skillsYou learn quickly. When you encounter a new situation, you are naturally curious, driven to learn, and unafraid to ask for helpFinally, you get sh*t done. You are a master at prioritization

Bonus Points
You have experience at a startup / SaaS companyYou’re comfortable with SQL or data analysis toolsExperience with the end-to-end product lifecycle, from feature launch to end-of-life

We offer market-leading compensation, including equity, based on the skill set and aptitude of the candidate.
“Should I apply?” – Yes!
If you meet some or most of what we’re looking for, we want to hear from you, and if you’re unsure – apply anyways!
What do I need to interview with OpsLevel?
Not much! A working web camera, microphone, and (ideally) a quiet place with minimal background noise.
Additional Information
We are building an inclusive and welcoming workplace where employees feel appreciated, valued and free to be who they are regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.
OpsLevel is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please let us know and we’ll work with you to meet your accessibility needs.

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