Job Description
About Korn Ferry
Korn Ferry is the global leader in human resource organizational consulting. Our solutions enable our clients’ organizations and people exceed their potential by helping make strategic talent decisions – from designing organizational structures, roles, and responsibilities, to hiring the right people to bring their strategy to life.
Korn Ferry Digital is the HR technology arm of Korn Ferry which brings our world-leading content and intellectual property to life through technology. At Korn Ferry Digital, our Intelligence Cloud platform is the AI-powered analytics engine that pulls together market intelligence with Korn Ferry’s expertise to provide customers with insights and recommendations to solve HR challenges. As part of Korn Ferry Digital’s Product Management team, your passion to build new technology will contribute to a mission of helping organizations meet their customer experience goals.
About This Role
We’re seeking a Product Manager who will drive the development and growth of our innovative assessment products.
In this role, you will be responsible for defining the vision, strategy, and roadmap for our assessment products, which include Korn Ferry Assess and other assessment solutions. You will work closely with customers, stakeholders, engineers, designers, and other product managers to deliver products that meet the needs of our diverse and demanding markets.
You will also be involved in researching customer problems, validating product ideas, prioritizing features, writing user stories, testing prototypes, launching products, and measuring outcomes. You will be the voice of the customer and the champion of the product within the organization.
You’ll partner with commercial teams, solution consultants, external vendors, product managers, data science, data engineers, architects, and engineers to contribute to the overall success of the team’s roadmap and initiatives. This position reports into Senior Director of Product Management.
What Your Day-to-day Looks Like
Provides the guiding vision for the product and acts as a business leader of the product. Works closely with other business functions to understand needs and translates them into appropriate application functionality. Leads and defines product line strategy, product roadmaps, and identifies business opportunities. Analyzes market research to define the competitive landscape and drive innovation. Uncovers customer pain points and identifies market opportunities through constant direct and indirect interaction with customers, prospects, go-to-market leaders, and analysts. Creates business cases and seeks approval for funding from senior leadership. Partners with vendors to understand product growth potential and future opportunities for innovation. Works with vertical business leaders and go-to-market teams to create, launch, and scale packaged solutions for our market-leading customers to improve their end-user experiences. Identifies opportunities to adopt Artificial Intelligence to drive better user outcomes. Builds strategic partnerships/relationships with stakeholders across the organization. Works with decentralized agile development teams (process, design, build, test) to deliver products. Engages in technical conversations, weighs technology choices, and communicates broadly. Manages all aspects of product capability throughout the product life cycle, from definition to sunset. Evaluates and reports on current product line performance and usage. Leads the post-implementation support effort from a functional and training perspective.
Professional Experience/Qualifications
Creative thinker, problem solver, and innovator. At least 6-8 years of experience in product management, preferably in the talent assessment industry or a related field Familiarity with the top assessment solution companies and their products Experience in conducting market research, customer feedback, user testing, and data analysis to identify user needs, pain points, and opportunities for product improvement and innovation. Experience in creating and managing product roadmaps, user stories, specifications, and documentation. Experience in collaborating with cross-functional teams, including engineering, design, sales, marketing, and customer success, to deliver high-quality products that meet customer expectations and business goals. Experience in using agile methodologies and tools to plan, execute, and monitor product development cycles. Experience in launching and evaluating products using various metrics and KPIs, such as user adoption, retention, satisfaction, revenue, etc. Excellent communication and presentation skills, both verbal and written, to communicate product vision, strategy, and value proposition to internal and external stakeholders. Excellent customer skills and organizational skills, the ability to learn new concepts quickly, and be a self-starter. Must be willing to work collaboratively with highly distributed teams across different time zones. Thrive in a fast-paced, high-growth, and dynamic environment. Strong analytical abilities, growth/metrics orientation, and problem-solving acumen.
Education
Bachelor’s degree required.