Senior Product Manager – Payments (talech)

Job details

Top Skills: Business model design Feature prioritization Listening Metrics definition Negotiation Product roadmap Relationship building Stakeholder alignment User journey and personas
Suggested skill score: 290

Skills Breakdown

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

talech (Point of Sale), a U.S. Bank Company is searching for a Senior Product Manager who will develop and execute a product vision for talech payments across in-person and digital storefronts.

The Senior Product Manager for talech payments will be an individual contributor who partners closely with other senior product managers within talech, Elavon, and U.S. Bank to design and deliver payment capabilities across talech’s in-person and digital storefronts.

Product Managers at U.S. Bank are customer obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human plus digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. Pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions). Aligns this strategic vision with cross-functional stakeholders to shape product roadmap, investment areas and success measures.

This individual will be responsible for:

PRODUCT P&L

  • Drive product profitability and performance, managing short- and long-term outcomes of the product line including connection to roadmap, objectives, key results, and strategic investments.

PRODUCT STRATEGY, VISION, AND PLANNING

  • Pull from market and competitive insights, customer needs, and internal business priorities to help shape the product vision (target customer segments, markets, channels, go to market approach, and value propositions).

PERFORMANCE MEASUREMENT AND OPTIMIZATION

  • Develop, analyze, monitor, and report on performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement.
  • Utilize performance metrics to drive towards progress on identified strategies and initiatives.
  • Influence and drive alignment across functions, channels, and lines of business to set product strategy, manage performance, and optimize execution.

PRODUCT DEVELOPMENT

  • Drive product development and actively engage cross-functional stakeholders to enable faster speed to market and maximize return on spend in decision making for the product roadmap (e.g., issue resolution, MVP definition, ongoing prioritization).
  • Prioritize resources across developing new products and reimagining existing products.

CHANNEL ALIGNMENT AND MANAGEMENT

  • Gather competitive, customer, market, and internal business priorities to assess the performance of our product portfolios in each segment and develop solutions that drive growth and performance across digital and human channels.
  • Collaborate across channels to define and deliver product performance goals (e.g., revenue, customer experience, etc.).

Customer Experience Research, Insight And Execution

  • Identify initial and ongoing product-market fit by communicating and incorporating customer/user needs, competitive landscape, business objectives, the bank’s strategic advantage and economic environment to enhance new or existing products.
  • Demonstrate deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience).
  • Manage risks within the experience and portfolio through clear understanding of the current and future competitive, regulatory, financial and reputation risks

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,595.00 – $140,700.00 – $154,770.00

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

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