Senior Product Manager – Collaboration Products

Job details

Top skills: Metrics definition Listening Negotiation Business model design Market analysis
Suggested skill score: 400

Skills Breakdown

Be unstoppable with us!

T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Job Overview

The Sr Product Manager is a transformative, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Sr Product Manager is ultimately accountable, responsible, and has ownership of T-Mobile’s internal and external products, platforms, services, experiences envisioned and crafted to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business goals, securing funding, and leading a cross-functional team as well as key stakeholders to deliver against the opportunity.

Sr Product Manager is a versatile person demonstrating deep customer emotional intelligence, critical thinking, commercial, analytical, and leadership prowess to successfully deliver fabulous and differentiated products that drive growth and positively impact customers lives.

Job Responsibilities:

Owns product end to end for sophisticated or cross-platform solutions for products of the highest level of complexity and scope, or family of products.

Determines product end to end – product vision, strategy, positioning, and roadmap as well as business/ technical requirements and pricing.

Conducts cost-benefit / return on investment / NPV analysis, competitive product analysis, to support decision making.

Works with collaborators and follows enterprise process to secure and maintain product funding.

Communicates, influences, and sells ideas at SVP/EVP/C-Level and below. This includes regularly delivering product presentations.

Generates and maintains dashboards and reports that track product health and success metrics.

Conduct Product Quarterly Business Reviews (QBR’s) and Steering meetings.

Leads discussions with external third parties to assess partnerships and licensing opportunities.

Uses customer insights for product vision, strategy, roadmap, priorities.

Translates product strategy into product releases and features.

Owns and leads product backlog and priorities with our business and technology partners.

Scopes and ensures alignment on the prioritization of activities based on business and customer impact.

Collaborates with stakeholders and Dev / Execution teams to build and communicate anticipated release schedule.

Collaborates with product marketing, marcom and public relations to promote product.

Accountable for product and Dev team response in event of critical defect including communications to stakeholders at all levels.

Anticipates and communicates technical challenges to stakeholders and makes educated trade-off decisions with the team.

Accountable for product quality and performance in production environment.


Bachelor’s Degree (Required)

Work Experience:

4 to 7 years of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience. (Required)

Knowledge, Skills and Abilities:

Product Lifecycle Management: Experience in delivering large and complex business/technology initiatives. (Required)

Communication: Proven track record to effectively and efficiently connect with leadership, while employing a high degree of teamwork and influence. (Required)

Project Management: proven experience managing product launch timelines and delivering regular status updates.

Business Analytics: Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required)

Demonstrable knowledge in UCaaS, CCaaS, Social media messaging, AI and other Collaboration and Productivity technologies.

At least 18 years of age

Legally authorized to work in the United States


Travel Required (Yes/No):Yes

DOT Regulated:

DOT Regulated Position (Yes/No):No

Safety Sensitive Position (Yes/No):No

Washington Pay Range : $158,100.00 – $213,900.00

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out

Never stop growing!

T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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