Senior Product Manager – IT Sales Technology Job Description

• A deep understanding of Salesforce, its ecosystem of connected applications, and demonstrable success in optimizing technology to drive revenue growth.
• A keen attention to detail; passionate about turning a vague user need into a fully defined feature via documentation, collaboration, and empathy for the end user.
• Confident, clear, calm verbal and written communication. You’re a skilled presenter, can guide a discussion, facilitate a productive debate, and get to a decision quickly.
• Ability to distill the work that has the greatest impact on strategic objectives then break it down into clear, actionable requirements and business process flows.
• A lean/agile system mindset with a bias towards getting the right things done with high quality.
• Demonstrated success as a collaborator to Sales and development teams, with a deep understanding of business problems and the
• ability to listen, communicate creative solutions without compromising the user experience.
• A drive to own your product area from inception to delivery, release, and continuous improvement.
• Emotional Intelligence – lead without formal authority. Get things done. Share the credit and do whatever it takes to move the project forward.
• You are curious about complexity, not afraid of it. An understanding of synchronous and asynchronous integrations, data, and the trade-offs’ of customization to inform the scope and prioritization.
• An ability to balance the highly tactical daily skills with a strategic focus on moving the needle.
• Establish and manage relationships with business partners, such as Sales Ops, Sales, Marketing, Finance, and Commerce team.

What Skills You Will Need:

• Strong Product oriented mindset with subject matter expertise in go-to-market technology to drive strong alignment to company’s strategic objectives.
• 8+ years of hands-on experience implementing various SalesForce projects/programs leveraging Sales Cloud, Service Cloud, Partner Communities, Lightning, CPQ, etc.
• 5+ years working as a Product Manager, Sr. Business Systems Analyst, or Product Owner in a Scrum environment.
• CSPO certification preferred.
• Salesforce Certification(s) strongly preferred (Certified Administrator, Sales Cloud Consultant, App Builder, Community Consultant, etc.)
• Prior experience working with a Scrum team in a SaaS company using cloud applications like Salesforce, Marketo, Anaplan, NetSuite, MuleSoft.
• A passion for turning chaos into clarity.
• BS/MS/MBA in Information Systems, Business, or related experience.