Salesforce Product Manager

Responsibilities

Kforce has a client that is seeking a Salesforce Product Manager in Manhattan Beach, CA. Responsibilities:

Salesforce Product Manager will support the end-to-end product management process from idea generation, requirements gathering, prototyping, and delivery Facilitate and lead effective discussions during meetings with stakeholders and cross functional teams to drive Salesforce initiatives Research solutions and formulate proposals to solve requests from business partners Supervise configuration, quality assurance, testing, and deployment of Salesforce systems Work with technical teams on design, development, configuration, interfaces, and product feature enhancements for Service Cloud, Sales Cloud and CloudCraze platforms Help to manage integrations between Salesforce and third-party platforms and technologies As a Salesforce Product Manager, you will identify, advance, and remove roadblocks, triage defects, and provide clarity for customers on issues or bugs Responsible for day-to-day execution and planning, personnel development, and resourcing for Salesforce teams Manage project/ticket backlog, and facilitate backlog grooming with development team Conduct analysis to quantify how features are performing, level of customer satisfaction, and provide suggestions for improvements

Requirements

Recommended Salesforce Certifications: Administrator, Advanced Administrator, Platform App Builder, Platform Developer I & II, Application Architect, System Architect Minimum 7 years of professional experience in the Salesforce ecosystem Minimum 5 years of Salesforce Service Cloud experience Minimum 5 years of Salesforce Sales CRM experience Experience implementing new instances of Salesforce.com for global implementation Experience setting up and maintaining DevOps solution for multi-org code release Experience using Salesforce data tools (Data Loader, DemandTools, VS Code) Experience integrating Salesforce with third party systems via web services (REST & SOAP, JSON & XML, etc.) Experience with configuration of all new and existing Salesforce features including Amazon Connect and Service Cloud Voice, Einstein features, Tableau, chat bot, Retail Execution Client-side (Lightning Web Component, JavaScript, HTML, Visualforce, CSS) & server-side (Apex) expertise Proficiency of Microsoft Office and product management tools (i.e. Atlassian suite) Experience with Salesforce Lightning platform 5+ years (preferred) Experience with Salesforce B2B Commerce Cloud (preferred)

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce’s sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Salary: $70 – $85 per hour