General Purpose As the Product Manager of Search Experience on Legrandav.com, you’ll be focused on understanding our user needs and working with cross-functional teams to deliver a search experience that helps people find what they need across our catalog of Legrand | AV’s brands. You’ll have a knack for translating qualitative research and quantitative analysis into an engaging and actionable product vision and roadmap.
Primary Responsibilities
Own customer outcomes related to helping customers find what they’re looking for through our search experience, applying a customer-centric mindset to all product features and user storiesOwn the roadmap for our search experience and communicate it clearly across the organization.Identify, define, prioritize and test hypotheses across discovery and delivery tracks using everything from user interviews to online a/b tests. Determine how and when to use online testing, user interviews, or any other methods for identifying and validating opportunities and reducing risks of development.Work with stakeholders to understand our users, products, and business goals in order to deliver a search experience which delights our customers while driving business valueTrack, understand, report on, and quantitatively improve our search experience.Coordinate with development team to implement new features and functionality and address technology gaps to drive a best-in-class featuresManage the Legrand | AV Coveo search platform including reporting, pipelines, machine learning models, search conditions, facets, as well as development of new functionalityLeverage untapped functionality in the Coveo platform to implement new experiences like product and content recommendations, etc.Develop and maintain product and feature documentation to support ongoing support and administration of the productRegularly partner with Product Data, UX/UI, Web Development, Marketing, Product Management, Business Intelligence and other Cross-functional teamsPrepare and coordinate regular product demos with stakeholders and end usersOther responsibilities as assigned
Position Requirements3+ Years of experience in web product management, 1+ years related to online searchExperience with creating and interpreting analytics and complex analysisAbility to prioritize and consistently meet project timelinesAbility to partner, influence, and instill trust with mid-level business leadersExcellent communication skills with ability to effectively communicate across all levels of organizationExperience working with agile scrum development teamsFamiliarity with a/b testing.Demonstrated success in learning new technologies and systemsKnowledge of XML and HTML is a plusExperience with B2B is a plusExperience with Design Thinking is a plusBachelor’s Degree preferred
WORKING CONDITIONS/PHYSICAL DEMANDSWhile performing the duties of this job, the employee is regularly required (for the majority of the working day) to sit and make coordinated movements of the fingers for data entry on a keyboardGeneral office environmentMay require regular ground travel to other company facilitiesLong-distance or air travel as needed Ability to lift up to 65 pounds
Legrand AV is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, age, sex, national origin, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.
If you’d like to work in a fun, creative, business-casual environment that offers a comprehensive benefit package, we encourage you to apply!