The Product team uses creativity, insights, and operational excellence to steer our product vision across Snap. Our designers, data scientists, and product managers work in a highly collaborative environment to build the products and experiences that unite our community in new and unique ways.
We’re looking for a Product Manager, Safety to join our Product team at Snap Inc.
What you’ll do:
- Develop the product vision, strategy, and roadmap for the Safety reporting and investigation tooling at Snapchat
- Collaborate with engineering, data science, and other PMs to ensure our community feels safe, and when they observe abuse, they can easily report it and the correct enforcement action is taken as quickly as possible
- Define goals and own performance against key business metrics for safety like abuse reports and enforcement and moderator efficiency like average handling time, and proactively report progress against those goals
- Evolve continuously — constantly improving our ability to identify ways to make it easier for our community to report abuse and easier for our team of moderators to help protect Snapchatters
- Dig deep into the workflows and spend time working directly with our operations and engineering team to drive more efficiency with occasional travel and working directly in person with teammates around the world
- Drive the roadmaps and execution end-to-end — from design to development and through launch, authoring excellent documentation and sharing insights and results throughout the company
- Build alignment across the company on the team’s vision for investigation tooling with leadership and executives
- Devise the vision, strategy, and execution plan in collaboration with security, policy, product, engineering, and other cross-functional partners.
Knowledge, Skills, Abilities:
- Ability to collaborate and build trust with engineers, designers, data science and other cross-functional teammates
- Ability to think creatively and approach problems with system-level thinking
- Extremely proactive with the ability to initiate and implement complex projects with minimal guidance
- Highly impact-focused, with a demonstrated history of delivering concrete results
- Outstanding communication skills and extremely comfortable conveying complex topics to a diverse array of stakeholders
- Ability to thrive in ambiguous environments, excited about finding solutions to complex problems and then completing them
- Experience performing product-oriented quantitative analysis
Minimum Qualifications:
- Bachelor’s degree or equivalent years of experience
- 5+ years of product management at a consumer or enterprise technology company
Preferred Qualifications:
- Experience building and shipping products at a consumer technology company
- Subject matter expertise in Trust & Safety, Integrity, Spam & Abuse or other related areas
- A passion for Snapchat!
“Default Together” Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accommodations-ext@snap.com.
Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!
Compensation
In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These pay zones may be modified in the future.
Zone A (CA, WA, NYC):
The base salary range for this position is $202,000-$303,000 annually.
Zone B:
The base salary range for this position is $192,000-$288,000 annually.
Zone C:
The base salary range for this position is $172,000-$257,000 annually.
This position is eligible for equity in the form of RSUs.
Posted on Jan 24, 2024.
