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Job Description
Job Description:
Want to build the future payment experience for Visa cardholders around the world?
Imagine being part of an agile team where your ideas transform the payment experience for millions of Visa cardholders globally. Visa Digital Platform team is looking for Product Managers to join our diverse team, to build new product capabilities and enhancing existing ones. Our platform capabilities will be used by merchants, PSPs and wallets to enable payment experience in their online and physical checkouts.
Function/Team Summary
Visa Digital Products team is on the forefront of Visa’s innovation responsible for building digital platforms such as Visa Token Services and Visa Click to Pay (a.k.a., Secure Remote Commerce/SRC). This team is also responsible for setting standards in the payment industry level (EMVCo and W3C) for digital commerce. Platform product team is responsible for defining product requirements for Visa Click to Pay and Token products, collaborate with cross functional teams including, but not limited to, Product, Technology, Commercialization, UX Design/Research, Legal, Marketing, Branding, and different Visa Regional teams to build great products at scale and drive adoption.
This position will be responsible for shaping and developing the product strategy, requirements and delivery of digital and physical token provisioning solutions leveraging Visa Token Service.
Essential Functions
- Defining product and market requirements by understanding the needs of issuers and merchants/token requestors during token provisioning process.
- Establish detailed business requirements and specifications for existing and new services and products.
- Collaborate deeply with-in product and other cross-functional teams such as development, architecture, testing, integration, design etc.
- Analyze data to provide actionable insights and iterate product capabilities.
- Proactively identify gaps in the current product offering and lead the effort to develop solutions that drive business value.
- Track payment industry trends, standards and competitive offerings in the e-commerce and mobile payments arena. Identify opportunities for new value-added and differentiated features.
- Coordinate with the regional product teams and internal teams to ensure country/market and regulatory requirements are met, delivered, and tested for a successful launch.
- Participate in client facing discussions, provide feedback, learn, evaluate, and apply in defining product.
- Maintain in-depth knowledge of services (APIs) offered by Digital Solutions Product team.
- Managing, grooming, planning and execution of a steady product backlog in a very fast paced agile environment.
- Perform triage on critical issues, escalating as necessary and communicating consistently and clearly with all concerned parties.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Basic Qualifications
- 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
- E-commerce and payment industry knowledge.
- Experience in driving product strategy and go to market.
- Product experience that enables excellent user experiences, especially with services for e-commerce or payment systems or financial systems.
- Experience demonstrating strong leadership, self-motivation, accountability, and team player.
- Technical background with defining / building / managing RESTful services.
Preferred Qualifications
- 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
- Strong collaboration and communication skills with the ability to effectively work cross-organizationally.
- Demonstrate strong customer centric mindset.
- Successful demonstration of product delivery in either or both Agile (e.g., scrum) and waterfall software development methodologies
- Ability to lead, drive consensus and deliver in a matrix organization with multiple stakeholders.
- Creativity and resourcefulness to overcome unexpected roadblocks.
- Proven track record of taking ownership and driving meaningful results.
- Ability to deliver initiatives from conception through completion.
- Superior analytical and problem-solving skills to synthesize and communicate complex information effectively.
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 132,300.00 to 191,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
