Product Manager – Meraki Learner Experience

About Cisco Meraki

As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters.

Our employees fuel the magic of the Meraki community. They have fostered an environment that empowers Merakians to challenge limits, embrace risks, and assist our customers in pursuing their missions.

Our guiding principles are rooted in our four core values: ‘care deeply,’ ‘everybody in,’ ‘simplify everything,’ and ‘be brave.’ These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all.

About The Team

The Product Enablement (PE) department is a highly interdisciplinary part of Cisco Meraki. We craft world-class learning solutions that build knowledge and help Meraki users achieve their outcomes. We do this by developing and delivering learning solutions that make Cisco Meraki technologies more accessible to everyone.

The Opportunity

Cisco Meraki is seeking an enthusiastic Product Manager who cares deeply about the user, sees the big picture, builds effective partnerships, and is committed to delivering results!

As a Learner Experience Product Manager on the Meraki Product Enablement (PE) team, your goal will be to make product training an intrinsic part of the Meraki product experience for Cisco customers and sellers and lead the evolution of our learner experience!

In this role, you will not own a product platform; instead, you will act as a strategic force and orchestrator, working with product managers, designers, UX researchers, and engineers across Cisco to understand and validate user needs; articulate and own our feature roadmap to weave learning throughout Cisco’s platform ecosystem. You will keep us agile, identifying and focusing the team on the highest-impact features to build engaging and learner-centric experiences.

What You Will Do

Actively discover and advocate for the learning needs of Meraki users.Own, prioritize, and communicate Meraki’s Learner Experience (LX) roadmap.Align and lead cross-functional teams to work efficiently towards the same goals.Consistently deliver high-value learner experience platform integrations and improvements.Seek out and join forces with teams across the Cisco organization to simplify and unify our product and product training experience.Be the expert on Cisco’s learner experience and digital user experience strategy.

Who You Are

5+ years of proven experience in a Product Management role with a focus on digital experiences and learning design in a large B2B or SaaS setting.Highly knowledgeable about user experience design, edtech, and digital learning technologies.A systematic thinker who can work effectively with technical teams to guide complex integrations between platforms.Strong quantitative skills, with an analytical, data-driven approach to problem-solving.Outstanding interpersonal skills and ability to lead with influence.Passionate about understanding and advocating for the needs of your users.Highly collaborative with a strong bias for action.

As a Cisco Meraki Employee, you can expect

A supportive and lively environment and a team that values your contributions.There are a lot of opportunities for professional and personal growth via employee-led groups. Check out one of our groups — Women of Meraki on Twitter and Instagram.Actionable and candid feedback regularly following Progressive Candor.Delicious catered meals every day fully-stocked kitchens and all-you-can-eat snacks.Paid time off to volunteer, and much more.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Compensation Range:

$109,500—$214,100 USD

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate’s hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.