Why Join Us
Creation is the core of TikTok’s purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy – a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That’s how we drive impact – for ourselves, our company, and the communities we serve.
Join us.
Our Trust & Safety team’s commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
As a Product Manager Lead on our Youth Safety & Wellbeing team, you will develop product strategy and grow to manage a team of product managers. You will help drive our age assurance measures, working with teams of engineers, data scientists, operations, product policies, and various relevant internal teams to build safety product features and processes. You will work closely with policy leaders, product managers, engineers and data scientists around the world to design comprehensive strategies and plans. You will work with engineering to design, build, test, and launch features, and then continue to monitor and improve them after they ship, keeping our users safe as new threats and opportunities evolve.
Responsibilities
– Own ideation, prioritization, and execution for a critical area of TikTok Youth Safety & Wellbeing, which may encompass age assurance or related topics.
– Design, build, test, launch, and manage critical features, deep diving into user needs and owning feature sets end-to-end, including defining value to key stakeholder groups and setting measurement strategies.
– Work cross-functionally, building synergy and influence with multiple departments within Trust and Safety, Legal, Public Policy, Communications, Core Product and other teams, globally.
– Collaborate across global product, program, and regional teams to define the product roadmap and work with our partner teams to make product, technical, and privacy decisions.
– Assist with internal and external research efforts to keep the team up-to-date on industry trends and emerging issues related to age assurance product solutions in the digital media space.
– Familiarize yourself and educate others on global legislation relevant to age assurance in digital media spaces.
– Grow to lead a team of product managers to effectively drive the product vision and strategy at TikTok scale.
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
Qualifications
– 5+ years in product management; experience hiring and growing teams of product managers
– 2+ years relevant experience — in Trust and Safety, minor safety, or other relevant experience
– Ability to succinctly describe your vision and highlight roadblocks to an executive audience, bringing desired coordination outcomes.
– Evidence-based, analytical, data-informed. You understand the imperative of using data to support decision-making and to drive prioritization (and therefore resourcing decisions) for continuous product improvement.
– A scrappy energy and willingness to pitch in and help on work across the team.
– A sense of user empathy. Global vision and empathy, passion, a drive to achieve, humility facing the depth of unknown.
Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee’s journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at ts.accommodations@tiktok.com
Job Information:
?For Pay Transparency?Compensation Description (annually)The base salary range for this position in the selected city is $210000 – $414000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
Posted on Nov 10, 2023.
