Product Manager, Internal Hosting

Job details

Suggested skill score: 290

Skills Breakdown

About Us:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Join us! The Internal Hosting Product Manager is responsible for maximizing the value for our internal hosting data center product line including all services required to support the Bank’s internally facing hosting platform. Key responsibilities include defining the vision and roadmap for their products, defining and prioritizing the features/epics in the program backlog, and articulating this to both stakeholders and development teams. This role works closely with stakeholders to understand their needs to ensure they are aligned on priorities. They support and collaborate on financials throughout delivery. They are experts of the products, business or technology domain, and the industry in which the product competes as well as having a deep understanding of the product line financials and forward-looking book of work.Position is hybrid remote/in-office (2 days remote/3 days in-office)

Key Responsibilities & Professional Competencies

  • The Internal Hosting Product Manager is an expert of the products, business or technology domain and the industry for data center networking
  • Define the vision and roadmap for the Internal Hosting based on customer requirements, industry trends, regulations, and the strategic direction for the business or technology domain. Define and drive product selection, RFx, etc.
  • Ensure alignment across Internal Hosting roadmaps to achieve portfolio objectives
  • Define and prioritize features/epics in the program backlog
  • Articulate roadmaps and features to both stakeholders and A&E teams
  • Represent product(s) within network services and to external consumers and stakeholders, e.g., GIS, Finance, Audit/Risk, Lines of Business
  • Oversee the budget(s) for their product(s). Support and collaborate with the Senior Technology Executives, Finance and Economic teams on financials throughout delivery
  • Continuously oversee product inventory, performance, risk and usage metrics, CAPM, error rates, etc. to monitor product health and make product lifecycle recommendations and decisions
  • Accountable for all aspects of the lifecycle, risk and vulnerability of the Internal Hosting product

Professional Competencies (Must Haves)

  • BA or BS in Telecommunications, Information Security or Computer Science
  • Excellent customer service skills including reporting, organization, written and oral communication and task prioritization
  • Familiarity with general finance and accounting practices is preferable
  • 10+ years of experience as a network engineer in LAN/WAN/routing/switching
  • 5+ years of experience working as a networking SME
  • Network and security architecture experience within a large corporation is preferred
  • Knowledge of networking protocols to include: OSPF, ISIS, BGP, IP Multicast, VXLAN, MACSec
  • Working knowledge with VMWare products (NSX/NSX-T), container networking, Kubernetes and hypervisors is preferred
  • Familiarization with SDN technologies (eg Arista CloudVision and Cisco ACI) is preferable
  • Must have working experience in an Agile managed organization using products such as Jira, Kanban, Confluence and Horizon
  • Excellent customer service skills including reporting, organization, written and oral communication and task prioritization
  • Must have strong program management skills necessary to lead multi-discipline technology teams
  • Must be a highly motivated, self-directed individual capable of supporting multiple large initiatives
  • Participate in cross-functional teams and ability to work effectively in a geographically dispersed team
  • Cisco CCNA/CCNP/CCIE routing certifications or equivalent work experience desirable
  • CCSP and/or Azure Certifications (AZ-900/SC-900/AZ-500) preferred


1st shift (United States of America)

Hours Per Week:


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