Product Manager, Identity

Job details

Top Skills: Metrics definition Listening Negotiation Writing and presentation Market analysis User journey and personas User research Stakeholder alignment Relationship building
Suggested skill score: 290

Skills Breakdown

About Middesk

Middesk’s mission is to enable every business to access the products and services they need to grow and thrive. We believe that if we can make it easy for a business to access financial products, hire new employees, and transact with other businesses, that we increase the odds of success for that business to contribute to its community and the broader economy.

Our Identity product provides accurate, complete information that financial services companies need to make efficient onboarding decisions. Our Agent product makes it easy for employers to file with the state and federal agencies needed to establish their business across the country. Our customers include Affirm, Brex, Plaid, Mercury, Divvy, Rippling, Gusto, and others.

Based in San Francisco, CA, Middesk is backed by Sequoia Capital, Accel Partners, and Y Combinator.

Why We Need You

Middesk has experienced exponential growth in the past two years. We’ve built products customers love — and our success has been driven primarily by strong product market fit, word-of-mouth, and an exceptional reputation.

As we’ve grown, we’ve gained an increasingly diverse set of partners and customers — each requiring new products, features, and capabilities. We are looking for an individual that can ensure that we are prioritizing the highest-impact projects to maximize customer value.

If you’re looking for an opportunity to have a huge impact on a product that’s growing exponentially and to work in a fast-paced environment, we’d love to chat.

What You’ll Achieve
Define the product strategy and roadmap for new features, performance optimizations, and data capabilitiesUnderstand customers’ needs, product capabilities, and business goals to help the team identify and prioritize high-value projectsDefine and analyze key metrics to inform decision-making and measure successBuild the capability and culture for high-velocity deliveryBe a part of the team that redefines how banks and fintechs verify customers, changing the compliance and fraud industry

Experience that would help you succeed

Note, we don’t expect you to spike in all aspects, but to grow there in time
Working effectively on and leading cross-functional teams comprised of Design, Product, Engineering, Sales, Data Science, Marketing and OpsProven track record of delivering impact through the full product lifecycle, from ideation to launch and iterationFamiliarity with both a sales-led and product-led motionExperience with data products and APIsExpertise in compliance and/or fraudPrior fintech or financial service experiencePrior experience at an early stage, hyper-growth startup

Traits that would make you a great fit
Analytical decision-making: You’ve got strong product sense and pride in understanding your customers. While you have a strong command of metrics, you use customer journeys to understand, impact and change product performanceCommunication: You are an excellent written and verbal communicator, and can evangelize for your product area and customerBias toward action: You thrive in ambiguous environments, are excited about finding solutions to complex problems, and execute

Why you’ll love it here
Customer First: We stay energized by solving real customer problems and make each interaction meaningful and embrace the challenging path to help our customers succeed. Be an owner: We identify and tackle problems, take pride in our work, and measure impact. When we find an opportunity to improve the status quo, take it on!Act with urgency and purpose: We move quickly and simplify things as we go. We solve the problems that we have today in ways that allow us to move even faster in the future. Drive results together: We choose teamwork. We share our opinions, ask questions, understand where others are coming from, and move forward as a unified front. Embrace the journey: We dream big and are open to taking risks. Innovation happens through optimism, positivity, rigorous thinking, and hard work.

Middesk is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

Middesk is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

We are committed to providing a positive interview experience for every candidate. If any accommodations are needed during the interview process, please let us know by contacting [email protected].

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