Resp & Qualifications
Develops and Implements strategy for the company’s product line and is responsible for the product planning and execution throughout the Product Lifecycle, including gathering and prioritizing product and customer requirements, and defining the product vision. Works with Product Owners, IT, Solutions Architecture, and other stakeholders to prioritize product and customer requirements against the organization’s vision and goals, customer service business strategy and product roadmap, and value drivers. Partners closely with engineering to ensure we deliver winning products that meet Plan and member needs. Oversees the product roadmap development process ensuring it includes the UX, design teams, operations managers, engineering managers, and finance teams. Confirms project deadlines with support from the product owners and delivery team to ensure the product development stages meet internal and external stakeholders’ expectations. Represents and champions products internall and externally. Also, provides timely and accurate communication of updates to the product’s overall deployment. Reports on product performance using latent and predictive data to confirm that product performance meets high-reliability standards. Ensures overall product success.
Leads a team utilizing a matrix management system.
Education Level: Bachelor’s Degree in Product Management, Engineering, Information Technology or related field OR in lieu of a Bachelor’s degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Experience: 10 years experience product management and/or product owner experience.
Knowledge, Skills And Abilities (KSAs)
Estimate Amount: 2-3 weeks/year maximum to customer sites and conferences.
Department:Customer Services Project Team
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Hire Range Disclaimer
Actual salary will be based on relevant job experience and work history.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship.
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