Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.
Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.
As we continue to grow, we are looking for a Product Manager to join our Enterprise Product Growth team and improve user activation from sign up to onboarding. You will report to the Director of Product Management – Enterprise Growth.
Your Responsibilities:
Co-create the product roadmap for activation and onboarding with partners across Upwork.Implement product led growth loops to expand the top of the funnel and increase product awareness.Measure and analyze key performance indicators (KPIs) and customer performance indicators (CPIs) to assess the effectiveness of growth initiatives.Identify and understand user needs and pain points, and develop strategies to improve activation for our customers.Conduct in-depth analysis of user behavior, market trends, and competitive landscape to identify opportunities for growth and improvement.Work with business leaders to help shape business cases and apply quantitative and qualitative insights to inform decision-making.Present findings and progress updates to key stakeholders, including executives and leadership teams.Foster a culture of experimentation through growth sprints and collaborative workshops.
What it takes to catch our eye:
You have proven experience as a Product Manager or similar role, with a focus on growth initiatives.You have developed expertise with product led growth strategies and methodologies.You are passionate about creating delightful experiences for both the end-user and internal teams.You are comfortable in unchartered territory and like to dive deep into complex problems.You are invested in achieving meaningful impact, balancing short-term wins with long-term strategy.You’ve had experience leading growth sprints and are comfortable leading experiment design with quantitative and qualitative methods.You operate as a partner and can work across teams and functions to drive stakeholder alignment and co-create product assets (roadmaps, PRDs, etc.)
Change the world around you.
At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, we also hire full-time employees in 19 states in the United States.
At the core of our vibrant culture are shared values that form the foundation of our organization. These values revolve around trust, risk-taking, customer focus, and excellence. Our overarching mission is to create economic opportunities so that people have better lives. We foster an environment where individuals are encouraged to bring their authentic selves to work, nurturing personal and professional growth through development opportunities, mentorship programs, and participation in Upwork Belonging Communities.
We take pride in providing exceptional benefits to our employees. These include comprehensive medical insurance coverage for both you and your family, unlimited paid time off, a 401(k) plan with matching contributions, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. To explore these benefits in detail, as well as gain insights into our company values, working principles, and the overall employee experience, we invite you to visit our Life at Upwork page.
Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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