Product Manager – Deposits

As a Product Manager in Firmwide Core Deposits Product team you will work cross-functionally to drive business outcomes while putting end users front and center. You will act as a feature product analyst and lead development for platform functionality and successful software products that serve multiple client segments.

The Firmwide Core Deposits Platform and its health impacts our customers and their financial lives by ensuring our customer’s financial position is accurate by processing monetary inputs from all channels, calculating fees (non-sufficient funds/overdraft, interest, penalties, waivers) and posting to various ledgers. You address stability, security, and scalability to lessen downtime and reduce impact to our customers and call centers through continued modernization efforts.

• This role is not eligible for immigration sponsorship

Job Responsibilities

• Lead execution of enhancements to the Firmwide Core Deposit platform throughout agile software development lifecycle (gather/write business requirements, translate into stories, prioritize work to achieve highest business values, working E2E testing, launch, defect management, and production monitoring)
• Drive solutions across the organization; working with various lines of businesses, design, legal, operations, finance, and Agile technology teams to prioritize and deliver the Firmwide Core Deposits book of work
• Pore over data, customer feedback, and customer research and use all the key insights to create compelling product/experience proposals and to influence internal stakeholders
• Continuously seek to find a meaningful balance between user needs, business objectives, and technical feasibility, while managing the product delivery timeline
• Manage work in a highly organized, flexible manner, while staying focused on critical scope
• Develop end to end customer journeys
• Drive the product towards creating maximum value for our clients
• Review product roadmaps that align to the product vision
• Synthesize large amounts of information in order to inform and make decisions quickly, take risks, course-correct and adapt, and constantly iterate on your approach
• Work in a global, organizationally complex, fast-paced and cross-functional environment

Required Qualifications, Skills And Capabilities

• 5+ years of product experience and a proven track record of launching and iterating on successful products through agile delivery that span multiple consumer touch-points and form factors
• BS/BA degree or equivalent experience
• Excellent communication and interpersonal skills
• Ability to develop and prioritize the product backlog to ensure the team delivers high value features
• Experience delivering product roadmaps
• Leader of collaborative scrum events (backlog refinement, sprint planning, sprint review and sprint retrospectives)
• Customer-centric focus; keeps rapport with end users
• Proven ability to analyze complex processes and systems
• Developing knowledge of data analytics and data literacy
• Ability to use Ab Initio for discovery of file processing and data manipulation
• Proficient in JIRA and Confluence

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.