Product Manager

Job details

Top Skills: Metrics definition Listening Negotiation Writing and presentation Feature prioritization User journey and personas Stakeholder alignment Agile methodologies Relationship building
Suggested skill score: 290

Skills Breakdown

HM Cragg has been an industry leader in the backup power solutions space for over 40 years and has achieved 600% growth over the last 10. This past year has been another record setting year for the company with 35% revenue and 10% headcount increase, and we show no signs of slowing down. One important factor that has contributed to our continued success is that we are an employee-owned organization which fosters a culture of accountability and collaboration. In addition to competitive compensation and benefits, we also believe in providing our employee-owners opportunities to advance their careers and accelerate their individual growth – both personally and professionally
Position Overview
The Product Manager will be the Subject Matter Expert (SME) on Battery Energy Storage Systems (BESS) within the company and will drive development of marketing collateral and messaging, customer outreach and education, and engagement with Engineering firms. The Product Manager will work with the various sales teams within HM Cragg to deliver sales presentations and with Custom Solutions Group (CSG) application engineers and Original Equipment Manufacturers (OEM) to determine the appropriate product solution for opportunities. The Product Manager drives to become the “go-to” resource on BESS for engineers and customers. The Product Manager owns all BESS opportunities from identification thru order entry.
Reporting Relationship
The Product Manager reports to the Vice President, National Distribution Sales.
Owns and delivers the revenue and margin goals for the company’s BESS business.In cooperation with the Marketing Department, develops marketing collateral to promote BESS products to all target customer types.Develops educational presentations, engages with target Electrical Engineering firms, and delivers presentations that builds the company’s reputation as the BESS SME.Travels in the territory with salespeople from the PSG, LSG, Generator, and DC Power businesses to develop relationships with key end users and key reseller firms in order to make the company their first call on BESS requirements.Reads engineering and compliance documentation, electrical one-lines and specifications to assist the CSG in the development of project BOM’s and SOW’s.Works in conjunction with the CSG Program Manager or the OEM to prepare:Detailed solution specification and description.Pricing quote and proposal language.Submittal including commercial and technical product documentation- manufacturer’s collateral material, cut-sheets, user and installation manuals, other as required.Compile drawings- OEM standard or project specific approval drawings, project specific elevation and one-line drawings.Other project specific documentation and information as required.Perform other duties and assignments as necessary
Strong knowledge of AC and DC power equipment and battery systemsKnowledge of NEC codes and UL and NFPA standardsAbility to read and understand mechanical drawings and electrical schematicsExperience in related segments, industry/manufacturing, telecommunications, Electrical switchgear & control, and UPSProven experience successfully growing sales of new productsExcellent communication skills (written and verbal)Strong organizational skillsAble to manage multiple projects at once and prioritize necessary tasks
Personal Attributes
Demonstrates honesty and integrity in work and relationshipsDemonstrates servant leadership principles with internal and external customersDemonstrates innovation/creativity in workPossesses strong work ethic and takes ownership of both company and client goals/objectivesFocused on understanding, meeting, and exceeding customer expectationsFocused on collaboration and teamwork for the mutual success of the company and its employees
4 yr. college degree, Electrical or Mechanical Engineering preferred or related practical industry experienceProven experience making sales and technical presentations to customers and engineering firmsProven experience growing a new business lineStrong Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)Ability to Travel 25-35%

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