Top Skills

• Product Manager will be responsible for customer needs analysis, service definition and for documenting associated requirements. They will work directly with both our Client facing teams, our feature development (i.e. Agile scrum) teams, operations and service teams.
• Deep understanding of product management discipline, a laser sharp focus on execution, and a passion for engaging with and solving client problems. The candidate will have exposure to clients, vendors, and leaders across the business.
• Must have payments experience, not just financial services. Looking for candidates who have been a PO or PM on a payment project.

Description

Our Client is looking to hire a W2 Hybrid Onsite Product Manager to their team in Tampa, FL. This is a 6+ Month Contract with the potential to extend/convert FT.

Requirement Details

The Global Clearing Product Management and Development Team is responsible for market analysis and requirements definition. It authors Client Journey’s and illustrates these though use cases, manages the development backlog, partners closely with the technology and testing teams responsible for building and enhancing the clients’ systems via which the service is delivered and also partners with the operations and service teams who face of to our customers and the legal, risk, compliance and finance business partners who support the initiative.

About The Global Clearing Product Manager Position

The Product Manager will be responsible for customer needs analysis, service definition and for documenting associated requirements. They will work directly with both our Client facing teams, our feature development (i.e. Agile scrum) teams, operations and service teams. We are looking for an individual with a deep understanding of product management discipline, a laser sharp focus on execution, and a passion for engaging with and solving client problems. The candidate will have exposure to clients, vendors, and leaders across the business.

Responsibilities Include

• Contribute to the effort to create and maintain a multi-year product roadmap
• Assist with the planning and delivery of the strategic product roadmap through collaboration with various stakeholders
• Analyze the needs of the various persona which use or interact with the service, document their user journeys and use cases
• Create and understand existing or new workflows to come up with solutions that meets the needs of the business.
• Liaise with the feature development teams to ensure that they understand these requirements
• Review test strategy and test cases
• Build and maintain working relationships with stakeholders across different functions (e.g., Legal, Risk, Compliance Operations, Technology etc.
• Maintain internal and Client documentation
• Assist in production support for clients including troubleshooting client issues, defect management and client escalations
• Support ongoing sales and marketing efforts

Skills & Experience

• Relevant Product Management experience.
• Payments experience a must
• Familiarity with Agile development methodology
• Experience documenting requirements and use cases
• Experience in collaborating with sales, technology, operation, service, risk, compliance and legal teams and command strong influencing skills.
• Project management experience
• Accounting degree, certification or experience is a plus
• Strategic thinker with the ability to motivate and drive tactical execution.
• Creative problem solver, capable of developing innovative and differentiated solutions
• Strong presentation and communication skills
• Analytical skills and demonstrates attention to detail in written documentation
• Organizational and time management skills
• Proficient in Microsoft Word, Excel, and PowerPoint

Skills

Product management, Agile, User stories, payment, finance

Additional Skills & Qualifications

Looking for people who can act independently, and seek out help or feedback from other team members if they need insight on documentation for example. * Look for people who are technologists and eager to learn.

About TEKsystems

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.