Product Manager

Job details

Top skills: Metrics definition Listening Negotiation Market analysis Product roadmap
Suggested skill score: 290

Skills Breakdown

  • Work with an industry leader on projects across the globe
  • Dynamic and fast-growing business with huge vision
  • Role based in the US

About Fingermark

Fingermark™ is a global tech company based in New Zealand with offices in Australia, Brazil, UAE and the United States. For over 15 years it has been a world leader in digital transformation and leads the way in the development of Artificial Intelligence (AI) and associated hardware products for the Quick Service Restaurant (QSR), Retail and Industrial sectors.

Fingermark designs, builds and deploys leading-edge digital technology solutions enabling operational efficiency, revenue gains and enhanced customer experiences. From AI software with real-time business analytics and consultancy through to kiosks and menu boards – Fingermark designs fit-for-purpose innovative solutions and ecosystems.

Fingermark researches and develops game-changing, innovative technologies that support its vision: to revolutionise customer speed of service. To continue delivering to this vision around the world we are looking for an exceptional Product Manager to join our team.

About The Role

Eyecue is a restaurant intelligence platform utilizing computer vision to solve customer problems. You will be instrumental in setting the direction for the product, by being the voice of the customer and balancing the demands on the product from internal stakeholders. You will set the vision for how Quick Service Restaurants will provide the best customer experience by supporting operational excellence within restaurants.

This role is not for the faint of heart, we are looking for a seasoned professional that has been in the industry or an adjacent one with applicability to QSR. It’s an incredible opportunity to work with an amazing product and set its direction in a fast paced environment. The team and the technology powering the product are operating on a global stage and you will work alongside the product’s engineering manager and the company’s UX team to collaborate and find the best value possible for customers in the shortest time possible.

Your Responsibilities Will Include

  • Maintaining the Product Roadmap, communicating it to all internal stakeholders, ensuring its kept accurate
  • Working with cross functional peers so that the products we build are feasible, in particular the engineering team
  • Working with cross functional peers so that the products we build are usable, in particular with any Product Design or UX peers
  • Working alongside engineering leaders to facilitate product roadmap process for one or more teams
  • Influence team mates using data and sound reasoning
  • Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship.
  • Demonstrated ability to learn multiple functional areas of business – engineering, design, finance, sales, or marketing
  • Understand competitive landscape for the products you are managing
  • Work with customers to understand their known and unknown needs
  • Be an effective partner with engineering to ensure a stable, healthy product
  • Ensure engineers know and understand the companies vision and outcomes
  • Champion regular feedback loops to ensure we are meeting our product outcomes and learning from experiences

What This Role Is Not

  • Solutions Consultant. However, you may occasionally be required to help prepare for discussions with prospective customers relevant to your product area.
  • Engineering Manager. The delivery, quality, and style of working is the domain of the engineering team.

This is an exciting time join the Fingermark team. We are in a growth phase with customers and opportunities in multiple global markets. They are in the business of providing next generation connected experiences utilising an effective combination of hardware and software. They aim to make it easier for people to lead their busy lives.

Fingermark strives for an exceptional company culture, and we look for people who are rockstars at what they do, matching our passion for solving customer problems with digital solutions. As well as an excellent salary and private healthcare we offer a supportive, dynamic and fast-paced environment where your own growth and development will be encouraged.

If your background and experience align closely with this opportunity, we would love to hear from you, so please apply online with a CV and covering letter

Free Projects for job applicants

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Group Project

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Individual Project

Comparison of checkout-free retail with incumbent product and business model

Business model design Market analysis Build vs buy vs partner

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