Product Manager

Job details

Top skills: Metrics definition Listening Negotiation Writing and presentation Product roadmap
Suggested skill score: 290

Skills Breakdown

Job Details

Remote Type

Fully Remote

Position Type

Full Time


About Vehlo

We started Vehlo in 2019 with a simple goal: to be the industry’s favorite provider of repair shop technology.

Instead of going it alone, we brought together the industry’s disruptors–brands like Text2Drive, Shop Boss, and Rapid Recon– to improve the vehicle repair experience from the dealership service lane to the aftermarket repair shop floor. Together, we got to work growing our team, focusing on our customers, and connecting our products so that we can make the businesses that rely on our solutions even more successful. We’re continuing to bring even more industry leaders and best-in-class solutions together so that we can deliver on our promise day in, and day out.

Being a Veep comes with more than a comprehensive benefits package—our biggest benefit is opportunity: Opportunity to make an impact, opportunity for growth, and opportunity for recognition and rewards. This is not a mega-corporation where you wonder what people are doing all day – every Veep is moving the ball forward day in, day out for our customers or for each other.

The Product Manager for our Service Drive Product line is responsible for the product planning and execution throughout the product lifecycle including: gathering and prioritizing product and customer requirements, defining the product roadmap, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals.


  • Create business cases to assess and communicate opportunities.
  • Create and drive delivery of Product Roadmap across the team.
  • Evangelize our products, enhancements and strategy internally
  • Capture & translate feedback from customers, Customer Ops teams, Sales, and customer utilization data into actionable Product Roadmap items.
  • Maintain alignment within cross functional product teams and across the product organization.
  • Perform user research to objectively inform our roadmap of needed features and enhancements.
  • Design user story maps with documented detail for Product Development to use as a guide in the development process.
  • Conceptualize and create wireframes, prototypes, and mockups to create visual alignment with internal stakeholders and to accelerate the development lifecycle.
  • Conduct usability testing and relay outcomes and feedback to relative stakeholders to continually improve user journeys.
  • Work within product teams to create an analytics foundation & dashboard to capture and showcase how customers engage with the product.
  • Optimize journey by using product analytics to monitor, visualize, and evaluate behavioral user engagement data across our products.
  • Conduct market trend research and analyze the user journeys.
  • Identify and communicate user pain points and specific user behaviors to inform our product strategy.
  • Lead in-depth research initiatives to understand competitors to inform product direction and messaging.
  • Partner marketing resources to define and align on launch plans as part of the broader launch strategy to help end-users understand the product.
  • Contribute to crafting compelling messaging and positioning strategy as a component of the go-to-market strategy for Dealership products.


What You’ll Need:

  • Ability to synthesize customer and market feedback into a cohesive set of requirements
  • Ability to analyze and prioritize features based on value to the customer
  • Ability to assess and formulate strategies based on industry and competitive dynamics
  • Deep knowledge of automotive dealership workflows particularly related to service and/or reconditioning
  • Excellent written and verbal communication skills
  • Minimum of 3 years experience as a Product Manager or equivalent in the automotive industry
  • Bachelor’s degree or equivalent
  • Demonstrated success defining and launching products

Travel: Travel 1-2 times a year for department meetings as well as occasional customer visits.

Vehlo is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vehlo makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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