Technical Engineer, Product Management
NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions for applications ranging from core infrastructures to edge and branch environments.
Responsibilities:
We are seeking a motivated Product Manager to join our product team to ensure and improve customer satisfaction through the production of quality products. PMs focus on delivering incremental value by driving product changes and working closely with a team of developers, engineers, and business partners. They support in-depth business reviews, communicate and present across all levels of the organization, and support cross-functional product teams. PM will be able to:
- Track customer issues, new features requests and customized configurations, ensure engineers are working on resolution, and customer bugs belong to a release bucket.
- Give products demonstrations and training to potential customers and product resellers.
- Conduct prototype testing for products new enhancements and evaluate new features.
- Work with marketing team on products’ technical material such as videos, datasheets, graphics etc.
- Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
- Coordinates contact with customers for project planning and discussions.
- Determining improvements to product features.
- Coordinating customer requirements with stakeholders and various teams and aligning the requirements with business goals.
- Determine which tasks are dependent on other tasks and develop critical path.
Requirements and Skills:
- Must have 2 years’ work experience in product management or as an associate product manager.
- Solid technical background with understanding and/or hands-on experience in software development and software lifecycle
- Ability to report to the Product Manager and collaborate with the product development team.
- Skilled at working effectively with cross functional teams in a matrix organization.
- MS/BS degree in Computer Science, Engineering or equivalent preferred
- Excellent written and verbal communication skills
- Knowledge of Unix/Linux systems
- NIKSUN encourages teamwork, collaboration, and knowledge sharing.
- Conducting market/ competitive analysis
- Cybersecurity, networking, and application management knowledge is a plus.
Qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or protected veteran status.
