Product Manager

Job details

Top Skills: Digital marketing Listening Market analysis Metrics definition Negotiation Relationship building User journey and personas User research Writing and presentation
Suggested skill score: 180

Skills Breakdown

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics, and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Modular Mining Systems is the global leader in mine management technology and a wholly-owned subsidiary of Komatsu LTD. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer, and the service we deliver set us apart in the Mining Technology industry.

We’re more than a company, and we’re a community of passionate, creative professionals striving toward a shared vision: revolutionizing the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas and be yourself.

The Company

Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer and the service we deliver set us apart in the Mining Technology industry. We are more than a company, we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation and encourages you to think big, share ideas and be yourself.

Job Purpose

As a key member of the AS Product Strategy team, the Product Manager is actively involved in leading development priorities, strategic planning, and marketing efforts. The Product Manager will be the lead person in efforts to create leading-edge solutions in the mining industry and be responsive to specific customer needs.

Travel Requirements

Up to 25% domestic and international

Job Duties And Responsibilities

  • Work with other groups within AS and throughout Komatsu to create and implement strategy for all AS products to maximize market penetration. Responsible for owning one or more products by maintaining the vision, roadmap, portfolio management, and product lifestyle of different AHS products.
  • Drive continuous development of the business case for autonomous mining products and related jobsite-enhancing technologies. This includes maintaining a deep understanding or the mining industry, jobsite operations, and customer pain points to articulate actual needs of the customer and define requirements for technology development groups.
  • Collect Voice of the Customer (VoC) feedback regarding autonomous mining products by visiting customer job sites and working with regional sales staff and distributors. Responsible for coordinating surveys, questionnaires, and hosting customer interviews as needed to acquire this data.
  • Work with distributors and customers directly, identify the needs of our large international mining customers to specify solutions that can be addressed via product design that will allow those customers to be safer, more productive, and more cost-efficient in their operations. Responsible for ensuring that Komatsu products are valuable and differentiated from competitors.
  • Gather and share information about competitors such as market share, bid awards, and developments. Use this information to identify ways to make Komatsu products more attractive.
  • Enforce company policies to sustain maximum operating efficiency including safety, environmental, and quality policies.
  • Develop business case, value proposition, messaging, and unique selling points for products to support sales and business development.

Required Skills

  • A Bachelor’s degree in Engineering or Marketing with technical and mining background is required; Masters in Business Administration is preferred, as is extensive knowledge of mining applications, equipment, and technology.
  • 8-10 years of experience gained in the mining or heavy construction industry, with specific knowledge of the types of industrial equipment used in the industry.
  • Broad knowledge of global mining business aspects, in particular of applications engineering, is preferred in order to act as a consultant to customers on the proper types, sizes and number of equipment needed for a given mining application.
  • Firm grasp of industry practices, market trends, new products, and services.
  • Understanding of the sales cycle along with the required skills, product knowledge, and positive attitude to be successful in a sales situation.
  • Willingness and ability to travel, both domestic and international (<25%)

Desired Skills

  • MBA or graduate business degree recommended
  • Experience with complex systems
  • Mining operational experience
  • Understanding of Agile development methodologies
  • Experience using Microsoft SQL Server

What are the benefits of being a part of Modular?

We believe strongly in a healthy work/life balance and we love to brag about all the great things are members enjoy; like comprehensive health and benefit packages, tuition reimbursement, RRSP contributions with company match, flexible scheduling options and, of course, an excellent vacation policy. We are a global organization with a reputation for having premier people building premier products, we offer competitive compensation packages and a culture that thrives off creativity, collaboration and teamwork.

Mine Smarter.

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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