Manager, Mobile Products

Job details

Top skills: Feature prioritization API integration Relationship building Metrics definition Listening
Suggested skill score: 180

Skills Breakdown

Year Round

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

Alterra Mountain Company is a family of 17 iconic year-round resorts, the world’s largest heli-skiing operation, and Ikon Pass – the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, the company has brought together some of the world’s most aspirational brands, including: Steamboat and Winter Park in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain, Big Bear Mountain Resort and Snow Valley in California; Stratton Mountain and Sugarbush Resort in Vermont; Snowshoe Mountain in West Virginia; Tremblant in Quebec and Blue Mountain in Ontario, Canada; Crystal Mountain in Washington; Schweitzer in Idaho; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada, Aspenware, the ski industry leader in technology services and e-commerce, and Ski Butlers, the global leader in ski and snowboard rental delivery.

A career with Alterra Mountain Company is more than what you do today; it’s being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.

BESIDES WORKING SOMEWHERE AWESOME, WHAT’S IN IT FOR YOU?

  • Free Ikon Pass for all eligible employees, with additional free skiing + riding privileges across the family of Alterra Mountain Company resorts for all eligible employees and their dependents
  • Discounted skiing + riding for friends and family of eligible employees across the family of Alterra Mountain Company Resorts
  • Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to rest, relax and recharge
  • Generous discounts on outdoor gear, apparel, rental cars, etc.
  • Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more
  • 401(k) plan with generous company match
  • Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
  • Paid parental leave of up to 6 weeks for eligible employees
  • Commuter benefits (Denver employees only)
  • Flexible/hybrid workplace policy empowering employees to work from home while encouraging regular in-person collaboration in our dog-friendly company headquarters office located in Denver’s RiNo Art District neighborhood

For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

POSITION SUMMARY

The Manager, Mobile Products will craft unique and delightful mobile app experiences that drive revenue, increase customer engagement and foster irrational brand loyalty. The Manager, Mobile Products will be responsible for providing mentorship and leading a successful team of driven Associate Product Managers. In addition to fostering a collaborative team environment, the Manager, Mobile Products will be the liaison between various internal and external stakeholders to help define our strategy, write requirements, manage product development, and lead destination and end customer roll-out. The Manager, Mobile Products is ultimately responsible for Alterra’s mobile app product functionality and usability and ensures product goals and project timelines are met.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Essential Duties

General Responsibilities:

  • Coordinate with key stakeholders and define product strategy and features for both iOS and Android mobile apps
  • Manage a team of Associate Product Managers with a focus on growing their skills and knowledge while providing leadership and vision for best practices
  • Champion new ideas and mobile app features with stakeholders across Alterra Mountain Company (HQ and resorts)
  • Take an active role and work closely with our internal IT team, vendor partners and resort staff to concept, define and launch product sets in an agile, fast-paced environment
  • Prioritize and document product requirements, user stories and designs for feature enhancements for existing and new application modules while considering the needs of existing customers, competitive market offerings and our overall company strategy.
  • Maintain and groom product backlog ensuring user stories are well formed with acceptance criteria.
  • Communicate and coordinate with constituents on proposed solutions, project status and timeline for delivery.
  • Lead go-to-market efforts with HQ and resort destinations, deliver product training on new feature enhancements or modules
  • Establish, track and communicate KPIs that demonstrate the overall health of Alterra’s mobile app products
  • Manage internal resources to achieve desired results

Travel Required

? Yes

?No

Required:

COMPETENCIES & JOB REQUIREMENTS

  • Proven track record. Passion for building amazing mobile app experiences (iOS & Android) – and have a track record to prove it.
  • Leadership Capabilities. Be able to provide guidance and leadership to direct reports while fostering a collaborative and communicative team environment.
  • Product Owner. Demonstrates the ability to take ideas, define products, and ship features.
  • Customer Focused. Understands customer needs, gather details for initiatives and documents supporting business cases.
  • Results Oriented. Experience in identifying issues, understanding what needs to be done, and working with the appropriate development team to get solutions shipped.
  • Highly Analytical. Uses data to make decisions and is comfortable capturing it individually or working with others.
  • Strong Team Player. The ability to multi-task, prioritize, and the ability to wear multiple hats.
  • Excellent written and verbal communication skills

Required:

EDUCATION & EXPERIENCE

  • Bachelor’s Degree

Required:

WORK EXPERIENCE

  • 5+ years leading the development and launch of complex mobile-centric products.
  • Proven experience with managing and leading a team
  • Developing product strategy with a strong aptitude for determining optimal market positioning.
  • Managing and working with internal resources and external partners.

Preferred:

  • Mobile apps at a consumer-oriented e-commerce brand.

The base salary range below represents the low and high end of the Alterra Mtn Co Shared Services Inc. salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Alterra Mtn Co Shared Services Inc.’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Denver area base salary range: $85,000.00 to $128,000.00.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, smell, and ski. Must be capable of walking or standing 90% or more of a normal 8 hour work shift. Must be capable of frequently carrying, lifting, pushing or pulling up 25lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

WORKING CONDITIONS

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to outside weather conditions.

Hazardous Materials/Noise: The noise level in the work place is usually moderate.

Equipment Used in Job: Computers, phones, and basic office equipment.

Employment with Alterra Mountain Company “at will” for no definite period of time. The employee may terminate employment at any time without notice or cause, and so too can Alterra Mountain Company terminate employment relationship at any time without notice or cause.

Alterra Mountain Company Is an equal opportunity employer and a drug-free workplace. All employees and candidates are reminded that Alterra Mountain Company adheres to the U.S. and Canadian labour and employment laws, and where applicable, to any State or Provincial-specific employment regulations.

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