Digital Product Manager

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients. For more information, visit www.blend360.com

We are seeking a Technical Product Manager to contribute to our next level of growth and expansion.

Job Description

The Global Accounts Receivables team is a part of the Enterprise Platforms Center of Excellence (COE). The team plays a key role in the development of New Card Products, Benefit Programs, Lending, and Commerce initiatives that help grow revenue, deepen customer engagement and increase member value. Core to our purpose is reimagining the platform solution-delivery model to dramatically improve our strategic agility, speed to market, effectiveness of delivery and transparency.

• Exhibits high level of customer empathy, an ability to see offerings through the eyes of the user, ensuring each new release incrementally enhances the product experience.
• Strategic problem solver, who connects the dots of how business requirements solve the problem statement. Outstanding collaboration skills and emotional agility to recognize when a pivot is required to overcome a system or process constraint.
• An effective communicator, who consults on how technology can help solve a business need and drives alignment on standard platform capabilities, that can be scaled to new use cases.
• An experienced product leader, skilled at crafting and executing product roadmaps and prioritizing work based on business value. Proven track record of driving strategic results while consistently delivering tactical wins and business value.
• Can influence without authority with the ability to work in a dynamic, sophisticated environment
• Comfortable with navigating with ambiguity and can switch from high-level context with Senior Executives to a granular level of detail with Engineers
• Has enthusiasm and passion for great products and services. Employs storytelling to articulate product vision.
• Ability to think creatively and influence decision-making across departments and levels within the organization.
• Enable analytics to drive decision-making. Produce return on investment analyses and optimization recommendations for the roadmap.

What You Will Be Doing

• Work with consumers and engineers to understand and prioritize product features across platforms/products
• Drive the strategy for the modernization of Accounts Receivable
• Translate and communicate product roadmap into a product backlog of well-defined features with the appropriate acceptance criteria.
• Review existing products and workflows for modernization opportunities.
• Use analytical abilities and strategic perspective to identify trends & recommend solutions that will help improve user experience
• Communicate and build consensus across multiple departments and partners in creating the software product and platform requirements.
• Partner with other product and technology teams to develop, test, and deliver the defined capabilities and rapidly iterate new solutions
• Ensure that the appropriate tracking and reporting is in place to monitor performance post-launch in order to evaluate future investment.
• Perform Demos and Launch Announcements with key team

Qualifications

• Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field (or has equivalent work experience) preferred.
• 3+ years experience in Product Management with a consistent track record in defining winning product constructs and delivering a product vision and strategy;
• Experience with a Bank Accounts Receivable or Payment or Lending Product preferred
• High degree of proficiency in prototyping, iterative development, Scrum, Agile, BDD, Scaled Agile Framework and principles; proficiency in Design Thinking a plus
• Previous knowledge and experience with delivering at scale are valuable asset
• Familiarity with one or more modern programming languages and software architecture patterns preferred

Additional Information

This role is not eligible for immigration sponsorship.

This is not the work of the moment, and this requires continued learning and purposeful actions. We are investing resources to understand and improve the sourcing, selection, and retention of the talent we hire, and ultimately the workforce we provide for our clients. We will communicate our journey in the spirit of transparency and shared learning.