Position is Monday through Friday from 8 am to 5 pm with the ability to work additional hours as project needs demand.
Incumbent should be located within the Arvest 4 State Footprint (AR, KS, MO, OK).
We are seeking an experienced Senior Product Manager – Channel Experience to join our dynamic and forward-thinking channel platforms team who will ensure that our frontline associates and branch customers have a simple, transparent experience. In the short term this will involve replacement of several key branch associate applications. This Senior Product Manager will work with other product managers such as deposit and loan origination, digital banking, etc. to deliver experiences into the branch channel.
Preferred:
- Experience with Financial Institutions
- Basic understanding of BSA regulatory rules
- Prior Experience with .NET Systems and SQL Databases
- Familiar with SDLC and similar working formats
The story of Arvest is one of commitment started by our founders in 1961, with an intense dedication to focusing on our customers. We will always be active and involved members of the communities we serve, and we will always work to put the needs of our customers first as we continue to fulfill our mission – People helping people find financial solutions for life.
Job Title: CTOO Senior Product Manager
A CTOO Senior Product Manager at Arvest is responsible for the success of significant products in the organization’s portfolio. They oversee the product roadmap and prioritize the development of essential features to achieve strategic goals and initiatives. The CTOO Senior Product Manager will ensure the organization builds products that satisfy customers wants and needs, meet business goals, and align with the organizations core competencies. They communicate, coordinate, and collaborate with stakeholders throughout the product lifecycle, working closely with marketing, customer service, finance, and leadership to bring the product strategy and vision together, communicating back to Product Owners, designers and developers. They are responsible for collecting and analyzing data (usability) on their products and those developed by competitors.
The CTOO Senior Product Manager is responsible for serving as the:
- Voice of the customer
- Product evangelist and champion
- Product visionary
- Market and user research guru
- External and internal communication stakeholder
We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.
What You’ll Do at Arvest: (Other duties may be assigned.)
- Define strategy, vision, roadmap and success metrics for products and is accountable for the full product lifecycle.
- Bring solutions to market through ownership of the full product development process: problem identification, solution design, spec, implementation, validation and measurement.
- Manage multiple projects and challenging priorities with consistency and transparency, while successfully knowing which projects and components of the roadmap to tackle first.
- As applicable, mentor and coach more junior Product Managers.
- Define research needs and lead qualitative and quantitative research to inform key business initiatives, guiding team members in that work when relevant.
- Regularly present and communicate findings to senior leadership in a clear and compelling way. Lead discussions that help inform decision-making across the business.
- Drive documentation, launches, plan, positioning and messaging for the product.
- Work with product managers, designers and business stakeholders to develop a strategic point of view of the needs of our customers and business to support planning of features.
- Build empathy with the people around you and put the same care into growing and supporting your team as you do into your product.
- Develop analytical frameworks to proactively or reactively solve business problems, create insights, perform detailed analyses, design and measure experiments, develop customer/product segmentations, forecast key KPIs, and utilize models for various business objectives.
- Understand and comply with bank policy, laws, regulations, and the bank’s BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
Responsibilities:
Toolbox for Success:
- Bachelor’s degree or equivalent professional work or military experience.
- 4 years of relevant experience in product management, or related field.
- Business-to-business (B2B) experience.
- Demonstrated ability to work and deliver across team and cross discipline across business development, account management, operations, and engineering teams.
- Experience operating in a regulated industry or similar.
- Experience with quantitative and qualitative product research.
- Outstanding written and verbal communication skills with an emphasis on communicating technical requirements, product strategies and solutions to internal and external audiences.
- Ability to make data-informed decisions.
- Knowledge of latest trends and best practices of modern product management.
- Relevant military experience is considered for veterans and transitioning service members.
Physical Demands:
The associate must be able to travel occasionally by themselves within the US, possibly overnight. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
We offer competitive compensation, benefits packages, and significant professional growth.
Along with an excellent benefits package, our associates are engaged, rewarded for performance, and encouraged to grow professionally and personally. Our future is driven by our associates. If you want to be recognized for your results and empowered to reach your potential, we urge you to apply.
Grade 17
Pay Range: $107,130 – $139,270 per year
Posted on Mar 18, 2024.
